Privacy policy


Effective Date: 08/25/2024

Last Updated: 08/25/2024 

Welcome to CarverSage! We are committed to protecting your privacy and ensuring your personal information is handled with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.carversage.com (the "Site").

1. Information We Collect

We collect several types of information from and about users of our Site, including:

  • Personal Information: Names, phone numbers, email addresses, mailing addresses, contact preferences, billing addresses, and contact or authentication data.

  • Derivative Data: Log and usage data such as IP address, browser type and settings, device information, and location data.

  • Device Data: Information about the device used to access our Site, including device ID, geolocation data, and hardware model.

2. How We Use Your Information

We may use the information we collect from you for various purposes, including to:

  • Fulfill and manage your orders.

  • Respond to your inquiries and provide customer support.

  • Deliver targeted advertising and marketing communications.

  • Determine the effectiveness of our promotional campaigns.

  • Request feedback to improve our services.

  • Send you marketing and promotional communications (you can opt-out at any time).

  • Enhance and optimize our Site for better user experience.

3. How We Share Your Information

We do not sell, share, or disclose your personal information to third parties. We use your information solely to provide you with our services and to fulfill our contractual obligations.

4. Social Media Registration

If you choose to register an account on our Site using Facebook, Google, or other social media accounts, we may access certain information from those accounts. You can update or delete your account information by logging into your account settings.

5. Cookies and Tracking Technologies

We use cookies and web beacons to track user activity on our Site. These technologies help us provide a better user experience and analyze our website performance. By using our Site, you agree to our use of cookies. Please refer to our [Cookie Policy](link to your Cookie Policy) for more details.

6. Google API Services

Our Site uses Google Maps APIs, and by using our Site, you agree to be bound by Google's Terms of Service. We may also cache your location data for improving service delivery.

7. Data Security

We have implemented appropriate security measures to protect your personal information. In the event of a security incident, we will notify relevant authorities and affected individuals as required by law.

8. Data Retention

We will retain your personal information as long as you have an account with us or as necessary to fulfill the purposes outlined in this Privacy Policy.

9. Users in the US, EU, UK, Canada, and Other Regions

We comply with applicable privacy laws in the United States, European Union, United Kingdom, Canada, and other regions where we operate. This includes the General Data Protection Regulation (GDPR) and other relevant privacy regulations.

10. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information by contacting us at info@carversage.com or logging into your account settings.

  • Unsubscribe from marketing communications by clicking the unsubscribe link in our emails or texting "STOP" or "UNSUBSCRIBE."

  • Request to view, edit, or delete your personal information stored on our Site.

11. Contact Information

For any privacy-related questions or concerns, please contact us at:

Email: info@carversage.com
Website: www.carversage.com

12. Data Protection Officer (DPO)

We have appointed a Data Protection Officer (DPO) to oversee our compliance with privacy laws. You can contact our DPO for any data protection queries.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.